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We love great search experiences.
FAQ
Which ecommerce platforms do you support?
We support the most common ecommerce platforms and add new platforms on a regular basis. We also support almost all e-commerce solutions through product feeds, as well as headless commerce. See our integrations.
Contact us to see if support is already available for the platform you use, or if support can be built in.How much can I increase sales with Mesh search engine?
Surveys show that up to 30% of the visitors in an online store actively uses the product search, that on average generates 14% of the online conversions.
A poor search experience decreases the number of visitors that use the search engine and decreases the conversions even more so.
Whereas an amazing search experience, especially if the visitor is guided, can multiply conversions several times!How long is the binding period?
The binding period is 12 months. It's renewed on a yearly basis with 12 new months, unless you cancel the plan at least 3 months in advance.
Is the product GDPR friendly?
Yes. All data that M:AI uses is stored within EU. For further information read our privacy policy and data processing policy.
We only store necessary data, but thanks to AI we can still give the visitors a personalized search experience.
Is it possible to try the AI product before ordering?
Yes absolutely, we are more than happy to show you and your colleagues a demo of M:AI platform. It's free of charge.
Once the AI search engine is installed in your existing online store, it will be a real boost and only then you will be able experience the full potential of your ecommerce website!It sounds complicated, is it really simple?
Yes! The technology is complex but for you as an e-tailer it's simple.
We investigate if the search engine is possible to implement and design in your ecommerce website, we index all of your products, educate you in the system and optimize your settings based on the industry you're in.Which plan should I choose?
Don't worry, we'll guide you to the right plan. Our goal is not to sell you anymore than you need but to help you increase your own conversions.
The better the search experience, the higher the conversion = more orders.
In the larger plans, AI is used to a higher extent, as well as product filters which helps the visitors to instantly find their products.How is payment handled?
Payments are handled in a secure way through Stripe card payment. The correct amount is automatically withdrawn from your company's credit card each month.
Your selected AI plan include a certain volume of search requests. The volume pricing is based on the amount of search requests that has been performed by your site's visitors during a month and exceeding volume is charged in arrears.
You'll get a receipt via email when the transaction is done.